Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Mountain Strategy LLC ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Mountain Strategy LLC provides digital marketing and development services, including but not limited to:

• Digital advertising and lead generation
• Website and portal development
• Search engine optimization (SEO) and content strategy
• Brand and creative services
• Analytics and reporting

3. Use of Services

Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our services. By using our services, you represent and warrant that you meet these requirements.

Account Responsibilities

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Client Obligations

As a client, you agree to:

• Provide accurate and complete information
• Respond to our requests for information in a timely manner
• Provide necessary access to accounts, platforms, and materials
• Review and approve deliverables within agreed-upon timeframes
• Make timely payments according to the agreed-upon terms

5. Payment Terms

Fees and Billing

Service fees will be outlined in your individual service agreement or proposal. Payment terms, including frequency and method, will be specified in your agreement.

Late Payments

Late payments may result in suspension of services and/or late fees as specified in your service agreement. We reserve the right to terminate services for non-payment.

Refunds

Refund policies will be outlined in your individual service agreement. Unless otherwise specified, services rendered are non-refundable.

6. Intellectual Property

Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Mountain Strategy LLC and are protected by copyright, trademark, and other intellectual property laws.

Client Materials

Upon full payment, clients will receive ownership of deliverables as specified in their service agreement. However, we retain the right to use completed work in our portfolio and marketing materials unless otherwise agreed in writing.

7. Confidentiality

We will maintain the confidentiality of any proprietary or confidential information shared with us during the course of our engagement. We will not disclose such information to third parties without your consent, except as required by law.

8. Limitation of Liability

To the maximum extent permitted by law, Mountain Strategy LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or relating to our services.

Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific services giving rise to the claim.

9. Warranties and Disclaimers

We provide our services "as is" and make no warranties, express or implied, regarding the services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

While we strive to deliver high-quality services, we do not guarantee specific results, including but not limited to increased traffic, leads, sales, or search engine rankings.

10. Termination

Either party may terminate services according to the terms outlined in the individual service agreement. Upon termination:

• Client must pay for all services rendered up to the termination date
• We will provide completed work product as specified in the agreement
• Each party will return or destroy confidential information of the other party

11. Indemnification

You agree to indemnify and hold harmless Mountain Strategy LLC from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Content or materials you provide to us

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Wake County, North Carolina.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify clients of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Contact Information

If you have questions about these Terms of Service, please contact us: